Independent News Service Pvt. Ltd

indiatvnews.com | indiatv.in | Mobile APP

1. Introduction

Independent News Service Pvt. Ltd. (collectively “India TV”, “we”, “us”, or “our”) operate news and media websites including indiatvnews.com and indiatv.in (the “Websites”). We are committed to protecting your privacy and personal data in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”), the Information Technology Act, 2000 (“IT Act”), and all applicable data protection laws in India.

This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal data. By using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

At India TV, we are committed to protecting your personal data and respecting your privacy. In order to provide you with access to and use of the Platform, we have to collect and otherwise process certain data about you. This Policy explains how we process and use personal data about you.

By interacting with us, submitting information to us, or using the Platform, you confirm that you have read this Policy and consent to the collection, use, disclosure, and/or retention of your personal information in accordance with the processing activities described under this Policy.

This Privacy Policy supplements but does not supersede nor replace any other consent which you may have previously provided to us, nor does it affect any right that we may have at law in connection with the collection, use, disclosure, or retention of your personal data.

Please note that unless specifically defined in this Policy, capitalised terms shall have the same meaning ascribed to them in our Terms & Conditions, available at https://www.indiatv.in/cms/terms-of-use.html Please read this Policy in consonance with the Terms.

By using the Platform, you consent to the processing activities described under this Policy.

Please refer to https://www.indiatv.in/cms/terms-of-use.html to understand how the terms of this Policy apply to you.

2. Background and Key Information

(a) How this Policy applies:

This Policy applies to all individuals who access or use the Platform or end-users of the Platform (“you”).

By accessing or using the Platform, you consent to the collection, storage, usage, and disclosure of your personal data, as described in and collected by us in accordance with this Policy.

(b) Review and Updates:

We regularly review and update our Privacy Policy, and we request you to regularly review this Policy. It is important that the personal data we hold about you is accurate and current. Please let us know if your personal data changes during your relationship with us.

(c) Third Party Services:

The Platform may include links to third party websites, plug-ins, services, and applications (“Third Party Services”). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We neither control nor endorse these Third-Party Services and are not responsible for their privacy statements. When you leave the Platform or access third party links through the Platform, we encourage you to read the privacy policies of such third-party service providers.

3. Personal Data That We Collect

(a) We collect different types of personal data about you. Personal data is information that relates to a natural person which, either directly or indirectly, or in combination with information that is available or likely to be available with us, is capable of identifying such person. This includes, but is not limited to:

• (i) Contact Data, such as your email addresses.
• (ii) Identity and Account Data, such as your name, username, or similar identifiers.

(b) We also collect, use, and share aggregated data such as statistical or demographic data

Aggregated data is not considered personal data under law as it does not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Policy.

(c) What happens if I refuse to provide my personal data?

Where we need to collect personal data by law, or under the terms of a contract (such as the Terms), and you fail to provide that data when requested, we may not be able to perform the contract (for example, to provide you with the Platform). In this case, we may have to cancel or limit your access to the Platform.

4. How Do We Collect Personal Data?

We use different methods to collect personal data from and about you including through:

(a) Direct Interactions - You provide us your personal data when you interact with us. This includes personal data you provide when you:

• (i) create an account with us.
• (ii) subscribe to our newsletters.
• (iii) use our Platform or carry out other activities in connection with the Platform.
• (iv) request marketing communications to be sent to you; or
• (v) report a problem with the Platform, give us feedback, or contact us.

(b) Automated technologies or interactions. Each time you visit the Platform, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, web beacons, pixel tags, server logs, and other similar technologies. We may also receive Technical Data about you if you visit other websites or apps that employ our cookies.

(c) Third parties or publicly available sources. We will receive personal data about you from various third parties, including but not limited to:

• (i) technical data from analytics providers such as advertising networks.
• (ii) our business partners through which you access and use the Platform, such as payment providers, social media services, or applications or websites who use our APIs or whose API we use such as Google API services; or

5. How Do We Use Your Personal Data

(a) We will only use your personal data when the law allows us to do so. Most commonly, we will use your personal data where we need to provide you with access to the Platform, or where we need to comply with a legal obligation. We may use your personal data for the following purposes:

1. to verify your identity and create user accounts with us on the Platform.
2. to provide the Platform to you.
3. to send periodic notifications, information, and updates pertaining to the Platform, or to send occasional company news and updates related to us or the Platform.
4. to comply with legal obligations
5. to administer and protect our business and the Platform, including troubleshooting, data analysis, system testing, and performing internal operations
6. to perform our obligations that arise out of the arrangement we are about to enter or have entered with you
7. to communicate for business purposes in the course of providing the Platform.
8. to enforce our Terms; or
9. to respond to court orders, establish or exercise our legal rights, or defend ourselves against legal claims.

(b) You agree and acknowledge that by using our Platform and subscribing to our newsletters and other features of the Platform, you authorise us and our affiliates to contact you via email, phone, or otherwise. This is to provide the Platform to you and ensure that you are aware of all the features of the Platform and for related purposes.

(c) You agree and acknowledge that any and all information pertaining to you, whether or not you directly provide it to us (via the Platform or otherwise), including but not limited to personal correspondence such as emails, instructions from you, etc., may be collected, compiled, and shared by us in order to render the Platform to you. This may include but not be limited to social media companies, third-party service providers, storage providers, data analytics providers, consultants, lawyers, and auditors. We may also share this information with other entities in the India TV group in connection with the above-mentioned purposes.

(d) You agree and acknowledge that we may share data without your consent when it is required by law or by any court or government agency or authority to disclose such information. Such disclosures are made in good faith and belief that it is reasonably necessary to do so for enforcing this Policy or the Terms, or in order to comply with any applicable laws and regulations.

5.1 Cookies and Tracking

(a) Cookies are small files that a site or its service provider transfers to your device’s hard drive through your web browser (if you permit it to) that enables the sites or service provider’s systems to recognise your browser and capture and remember certain information.

(b) We use cookies to help us distinguish you from other users of the Platform, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer you a seamless user experience. We may contact third party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

(c) Additionally, you may encounter cookies or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. If you send us personal correspondence, such as emails, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information within a file specific to you.

6. Purpose of Data Processing

• Service Provision: Deliver news, manage accounts, personalize content, send notifications
• Communication: Send newsletters, respond to inquiries, conduct surveys
• Analytics: Analyze traffic, understand demographics, measure content effectiveness
• Advertising: Display relevant ads, measure campaigns, share with ad partners (with consent)
• Security & Legal: Comply with laws, detect fraud, protect rights, enforce Terms of Service

7. Legal Basis for Processing

• Consent: Explicit consent for sensitive data, marketing communications
• Contractual Necessity: Processing needed to provide requested services
• Legal Obligation: Compliance with laws, regulations, court orders
• Legitimate Interests: Business purposes that don't override your fundamental rights

8. Disclosure of Personal Data

(a) We may share your personal data with third parties set out below for the purposes set out in Section 4:

(i) Internal third parties, which are other companies within India TV.

(ii) External third parties such as:

• trusted third parties such as our associate partners, and service providers that provide services for us or on our behalf. This includes hosting and operating our Platform, providing marketing assistance, conducting our business, and transmitting content.
• analytic service providers and advertising networks that conduct web analytics for us to help us improve the Platform. These analytics providers may use cookies and other technologies to perform their services.
• other registered users on our Platform upon your request or where you explicitly consent to such disclosure, unless otherwise required by law; and
• regulators and other bodies, as required by law or regulation.

(b) We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

9. Your Rights as Data Principal

• Right to Access: Request confirmation and copy of your personal data – Yes only limited to personal or login-based information.
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion (subject to legal retention requirements)
• Right to Data Portability: Request data in structured, machine-readable format
• Right to Withdraw Consent: Withdraw consent at any time where processing is consent-based
• Right to Nominate: Nominate someone to exercise your rights in event of death/incapacity – Need clarity no provision as such
• Right to Grievance Redressal: Lodge complaints or raise concerns regarding processing of your personal data with us.

To exercise these rights, contact: grievance@indiatvnews.com

10. Data Security and Retention

10.1 Security Measures

We implement encryption, firewalls, password protection, access controls, security audits, and employee training. However, no system is completely secure.

Where you have chosen a password that enables you to access certain parts of the Platform, you are responsible for keeping this password secret and confidential. We will not be responsible for any unauthorised use of your information, or for any lost, stolen, or compromised passwords, or for any activity on your user account due to such unauthorised disclosure of your password. In the event your password has been compromised in any manner whatsoever, you should promptly notify us to enable us to initiate a change of password

10.2 Data Retention

• (a) You agree and acknowledge that your personal data will continue to be stored and retained by us for as long as necessary to fulfil our stated purpose(s) and for a reasonable period after either the termination of your account on the Platform to comply with our legal rights and obligations.
• (b) In some circumstances, we may aggregate your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

11. Children’s Privacy

We do not knowingly collect data from children under 18 without verifiable parental/guardian consent. Where we process data of individuals under 18, we obtain consent from their parent or guardian. If we learn we've collected data from a child without proper consent, we will delete it promptly.

12. User Generated Information

(a) We invite Users to submit feedback and suggestions, make service requests, and submit details of grievances on the Platform. Please note that such content may be available to visitors to our Platform.

(b) We cannot prevent User Information from being used in a manner that is contrary to this Policy, applicable laws, or your personal privacy, and we disclaim all liability (express or implied) in this regard. Further, you agree to comply with all applicable laws in relation to the content uploaded or otherwise shared and received by you on our Platform. You understand and acknowledge that you will be solely responsible for any information published by you on our Platform that violates applicable laws.

13. Cross-Border Data Transfers

Your data may be transferred internationally. We ensure such transfers comply with DPDP Act 2023, have adequate safeguards, and the recipient country provides adequate protection or contractual commitments are in place.

14. Third-Party Websites and Services

Our Websites may link to third-party sites. We're not responsible for their privacy practices. This Privacy Policy applies only to information collected by our Websites. Review third-party privacy policies before providing information.

15. Business Transitions

In the event we go through a business transition, including but not limited to a merger, acquisition by another organisation, or sale of all or a portion of our assets, your personal data might be among the assets transferred.

16. Withdrawal Of Consent

You may withdraw consent at any time by contacting grievance@indiatvnews.com. Please provide: (a) identification of information, (b) contact details, (c) statement under penalty of perjury that information is accurate and belongs to you.

17. Grievance Redressal

17.1 Redressal Officer

Contact our Redressal Officer:

Email: grievance@indiatvnews.com

Address: India TV Broadcast Centre, B-30, Sector 85, Noida, UP - 201 305, India

Phone: 0120-3051000

17.2 Grievance Officer (IT Act 2000)

Mrs. Anita Sharma (Compliance Officer NBDSA)

Email: anitasharma@indiatvnews.com

Address: India TV Broadcast Centre, B-30, Sector 85, Noida, UP - 201305, India

Phone: Phone: 0120-3051000

We acknowledge complaints within 72 hours and endeavour to resolve within 30 days. You may escalate to the Data Protection Board of India if unsatisfied.

18. Changes To This Privacy Policy

We may update this policy to reflect changes in practices, legal requirements, or operations. Material changes will be notified via prominent website notice, email to registered users, and updated effective date. Continued use after changes constitutes acceptance.

19. Cookie Policy

19.1 Types of Cookies

• Essential Cookies: Required for website functionality (authentication, security)
• Performance Cookies: Analyse traffic and improve user experience
• Functional Cookies: Remember preferences and settings
• Targeting Cookies: Deliver personalized advertising

19.2 Cookie Management

Control cookies through browser settings. Disabling may limit functionality. Third-party cookies are governed by respective privacy policies.

20. Advertising

We use third-party advertising companies that may use information (excluding name, address, email, phone) about your visits to provide ads about goods and services of interest. Advertising partners may use cookies and web beacons. Opt-out options may be available through industry initiatives like NAI or DAA.

21. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India, including the DPDP Act 2023 and IT Act 2000. Disputes are subject to exclusive jurisdiction of courts in Delhi, India.